Privacy Policy

(Updated on 12 November 2021)
This Privacy Policy (“Policy”) describes how CNG Software Ltd. , a Vietnamese private limited company, may use your Personal Data in the provision of Second World’s metaverse services.
Definition and Collection of Personal Data
“Personal Data” means information about you, from which you may be identifiable, including but not limited to your name, user name, your photo, mobile phone number, your address, your location, as well as any other information about you which you have provided to Second World in registration forms, application forms or any other similar forms and/or any information about you that has been collected, stored, used and/or processed by Second World from time to time. If you are a retailer, service provider, or venue operator, we may also collect data regarding your customers and Second World usage.
The provision of your Personal Data is voluntary. However, if you do not provide Second World your Personal Data, Second World will not be able to process your Personal Data for the Purposes and Additional Purposes outlined below and may cause Second World to be unable to provide its services or products to you.
In addition to the Personal Data you provide to Second World directly, Second World may collect your Personal Data from publicly available sources or from third parties, for example:
  • from filled in application or registration forms, surveys or training tools or other similar forms;
  • from publicly available sources such as directories;
  • from Second World’s official social media pages, if you follow, like or are a fan of such pages;
  • when you enter contests organized by Second World;
  • by using Second World websites, which includes all apps and websites operated by CNG.
  • Cookies Policy
    Second World does not use cookies.
    Purposes of Processing
    Second World may use and process your Personal Data for the business activities of Second World which shall include, without limitation the following (the “Purposes”):
    If you are a customer of the services provided by Second World:
  • to provide you with any service you have requested;
  • to process your subscriptions and to deliver the services to you;
  • where you have requested the download and use the Second World Shopper App or Retailer App, or any other Second World application, in order to (i) process your request, (ii) deliver the App to you and (iii) grant you a license for the use of any of these Second World Apps;
  • to process and manage your Second World tokens;
  • to process your participation in any events, activities, focus groups, research studies, contests, promotions, polls, surveys or any productions;
  • to process, manage or verify your application to register as a retailer/venue with the Second World and to provide you the benefits offered to registered retailers/venues;
  • to validate your information;
  • to understand and analyze our products and services as well as your needs and preferences;
  • to develop, enhance and provide products and services to meet your needs;
  • to enhance our processes, marketing, advertising, notifications, authentication, security and compliance measures, analytics, and preference management.
  • Where you are retailer, service provider, or venue operator:
  • to facilitate or enable any checks as may be required by Second World in order to register you;
  • to process airdrops or redemptions relating to any products or services you have provided;
  • to provide personalized feedback and information to you, so that you are able to identify specific areas for improvement;
  • to monitor compliance with our terms, conditions, and policies
  • to contact you in relation to the provision of our products and services and your use of our products and services.
  • General
  • to respond to questions, comments and feedback from you;
  • to communicate with you for any of the purposes listed in this Policy;
  • to administer internal operations, such as auditing, data analysis, database records;
  • to detect, prevent and prosecute any commissions of or attempts to commit a crime;
  • to maintain the safety and security of our products and services;
  • to comply with our obligations under law;
  • And you agree and consent to Second World using and processing your Personal Data for the Purposes and in the manner as identified in this Policy.
    Additional Purposes
    Second World may also use and process your data for other purposes such as (“Additional Purposes”):
  • To send you alerts, newsletters, updates, mailers, promotional materials, special privileges, festive greetings from Second World;
  • To notify and invite you to events or activities organized by Second World, its partners, sponsors or advertisers;
  • To process your registration to participate in or attend an event or activity and to communicate with you regarding your attendance at the event or activity;
  • To share your Personal Data amongst any of our subsidiaries, associate companies and jointly controlled entities as well as with its agent, vendor, supplier, partner, contractor or service provider who may communicate with you to market their products, services, events or promotions;
  • By way of post, telephone call, short message service (SMS), online messaging service, or by email.
    Unsubscribe and Revocation of Consent
    If you wish to unsubscribe to the processing of your Personal Data for the Additional Purposes by Second World, please click on the link “Unsubscribe” which is embedded in the relevant email or message in order not to receive any such messages in the future. If you wish to revoke the consent that Second World has obtained from you for the Purposes stipulated herein, please notify Second World using the contact details stated below.
    Transfer of Personal Data
    Your Personal Data may be transferred to, stored, used and processed in a jurisdiction other than your home country or otherwise in the country, state and city in which you are present while using any services provided by Second World (“Alternate Country”). You understand and consent to the transfer of your Personal Data out of your home country or Alternate Country as described herein.
    Disclosure to Third Parties
    Your personal data may be transferred, accessed or disclosed to third parties for the Purposes and Additional Purposes. Further, Second World may engage other companies, service providers or individuals to perform functions on its behalf, and consequently may provide access to or disclose your Personal Data to such service providers or third parties. The third parties include, without limitation:
  • Second World partners, which include parties with whom Second World collaborates with for certain events, programs and activities;
  • Advertisers;
  • Event management companies and event sponsors;
  • Marketing research companies;
  • Service providers, including, information technology (IT) service providers for infrastructure, software and development work;
  • Professional advisors and external auditors, including legal advisors, financial advisors and consultants;
  • Other entities within Second World; and
  • Governmental authorities to comply with statutory, regulatory and governmental requirements.
  • Your Personal Data may also be shared in connection with a corporate transaction, such as the formation of a joint venture, a sale of a subsidiary or a division, merger, consolidation, or asset sale, or in the unlikely event of winding-up.
    Access and Correction Requests and Inquiries, Limiting the Processing of Personal Data
    Subject to any exceptions under applicable laws of your home nation or Alternate Country, you may request for access to and/or request correction of your Personal Data, request to limit the processing of your Personal Data for the Additional Purposes and/or make any inquiries regarding your Personal Data by contacting:
    Second World Chief Compliance Officer
    c/o CNG Software. Ltd.
    55/16 Le Van Sy Street, Ward 13, Phu Nhuan District, Ho Chi Minh City
    Subject to any laws of your home country or Alternate Country, Second World reserves the right to impose a fee for access of your Personal Data in the amounts as permitted therein.
    In respect of your right to access and/or correct your Personal Data, Second World has the right to refuse your requests to access and/or make any correction to your Personal Data for the reasons permitted under law, such as where the expense of providing access to you is disproportionate to the risks to your or another person’s privacy.
    Links to Third-Party Websites
    The Websites may contain links to third party websites. Please note that Second World is not responsible for the collection, use, maintenance, sharing, or disclosure of data and information by such third parties. If you provide information directly to such sites, the privacy policy and terms of service on those sites are applicable and Second World is not responsible for the information processing practices or privacy policies of such sites.
    Personal Information from Minors and Other Individuals
    As a parent or legal guardian, please do not allow a minor (individuals under 18 years of age) under your care to submit Personal Data to Second World. In the event that such Personal Data is provided to Second World, you hereby consent to the processing of the minor’s Personal Data and personally accept and agree to be bound by this Policy and take responsibility for his or her actions. In some circumstances you may have provided personal data relating to other individuals (such as your spouse, family members or friends) and in such circumstances you represent and warrant that you are authorized to provide their personal data to Second World and you have obtained their consent for their personal data be processed and used in the manner as set forth in this Policy.
    Acknowledgement, Consent, and Data Retention
    By communicating with Second World, using our services, or by virtue of your engagement with Second World, you acknowledge that you have read and understood this Policy and agree and consent to the use, processing and transfer of your Personal Data by Second World as described in this Policy.
    Second World shall have the right to modify, update or amend the terms of this Policy at any time by placing the updated Policy on the Websites. By continuing to communicate with Second World, by continuing to use Second World’s services, or by your continued engagement with Second World following the modifications, updates or amendments to this Policy, such actions shall signify your acceptance of such modifications, updates or amendments.
    In the event of any conflict between the English and other language versions, the English version will prevail.
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